iPhone 4 antenna woes prompt Apple to dump return fee

Apple has dropped the usual restocking fee for iPhone customers who want to return their smartphones, the company confirmed Canada Goose Jackets on Friday.

In a statement posted earlier today to its Web site that blamed reception Canada Goose uk problems on a flawed signal strength indicator, Apple said that buyers could return their iPhone for full refund within 30 days of the purchase if they weren satisfied.

That a change from the company normal Canada Goose Parka policy, which canadagoosetomall demands a 10% restocking fee for returned iPhones. According to the company Web site, Apple typically charges $19.90 for a returned 16GB iPhone 4 model, and $29.90 for a 32GB device.

An AppleCare support representative who gave her name as confirmed that the restocking fee had been ditched.

The restocking fee is also canada goose coats central to at least one of several lawsuits that consumers have filed this week canada goose against Apple, alleging canadian goose jacket that the company shipped defective iPhone 4s to customers.

In a lawsuit filed Wednesday canada goose store in federal court, a pair uk canada goose of Maryland residents claimed that the iPhone 4 sported a defective antenna design that drops calls and can hold a strong signal.

Kevin McCaffrey and Linda Wrinn accused Apple of knowingly selling a defective product, adding that they unable to return the phone without Canada Goose Online incurring a Canada Goose Coats On Sale substantial restocking fee. iPhone 4 owner to join the case.

Complaints Canada Goose online about call and data signal strength problems in the new iPhone 4 surfaced within hours of the smartphone launch last week. By the next day, Apple was acknowledging that holding the iPhone 4 can diminish the signal but offered only generic advice, telling users to gripping it in the lower left corner or one canada goose clearance sale of the canada goose black friday sale many available cases.

Today, Apple laid the blame for the complaints on a faulty algorithm that over reports signal strength to iPhone owners.

were stunned to find that canada goose coats on sale the formula we use to calculate how many bars of signal strength to display is totally wrong, Apple said in the canada goose uk shop statement. formula, in many instances, mistakenly displays 2 more bars than it uk canada goose outlet should for a given signal canada goose clearance strength.

Apple added canada goose factory sale that cheap canada goose uk the inaccuracy had gone undetected for more than three years, and cheap Canada Goose has been present in all models going back to the original iPhone that launched in June 2007. carrier partner AT

The over reporting of signal strength is the root of user gripes about quickly plummeting reception when they hold the iPhone 4, Apple claimed. observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don know it because we are erroneously displaying canada goose uk outlet 4 or 5 bars, Apple Canada Goose Outlet said.

big drop in bars is because their high bars were never real in the first place, the company said.

Most canada goose uk black friday iPhone 4 owners commenting on Apple own support forum Canada Goose sale denounced the explanation, buy canada goose jacket cheap with one user calling it and

iPhone owners can return their phones buy canada goose jacket to any Apple retail store or to the company online store for a full refund within 30 days of their purchase. For online customers, the 30 day calendar starts flipping when the iPhone is shipped, not when they receive it.